Standard production times are listed on the item page. Once we receive your order, we will review your artwork to check for quality, making sure it will print correctly on your item. If there are any issues with the artwork provided, we'll let you know right away.
Proofs: On all custom items, a digital proof will be emailed to you for approval. This step is essential to making sure you are satisfied with your graphic size and layout. Production time does not begin until after we receive proof approval. Make sure to check your proof for any errors, or notify us of any changes you would like to colors, sizing, or layout. Once the proof is approved, changes can no longer be made, and no refunds will be issued on products that are printed according to the approved proof.
Shipping: Products are shipped using ground standard methods unless otherwise requested. Production time does not include shipping and delivery times, which vary by product. If you have any questions regarding transit time of a specific product, please feel free to contact us. If you need your items by a specific date for an event, please make sure to provide that information in the notes section of the checkout page.
Fast Track Production
For urgent products need, look for products that feature the Fast Track logo. Fast Track orders receive first priority for artwork preparation and production. Production time is 24 or 48 hours and is listed on the item page. Production time does not include shipping and delivery times, which vary by product.
Cut-off times will apply on Fast Track orders. Please contact us if you have a time sensitive project to confirm if we can meet your in hands date, and to assist in choosing transit methods that will accommodate your needs.
Production time does not begin until after we receive proof approval.